Frequently Asked Questions
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1.
What are your payment methods?
We accept all of them! Whether you want to pay with cash, credit or debit card
2.
What are your check in and check out hours?
Check in: 3:00 pm
Check out: 11:00 am
3.
Is the hotel pet friendly?
Unfortunately, we do not allow pets in the hotel at the moment
4.
Does the entire hotel have wifi?
Yes! You can stay connected with the best speed!
5.
Is smoking allowed?
Smoking is not allowed in guest rooms but is allowed in the open-air cafeteria
6.
I will arrive late in the evening at the hotel. Can I still check-in?
Yes, we don't have a problem with that, just make sure to notify us
7.
What does the kitchenette include?
Includes, dishes, pots, pans, cutlery, blender, coffee maker, wine glasses, champagne, rum glasses.
8.
Does the hotel offer food service?
No, but all the rooms are equipped with a kitchenette perfect to make your basic meals
9.
Do all rooms have a safe deposit box and sound system?
Yes, all rooms have a safe box and sound system
10.
Do you offer pick up at the airport?
Unfortunately, we do not offer this service at the moment
11.
Are cancellations for bookings possible?
No, but you can re-schedule your reservation
12.
Are visitors or extra people allowed?
Visitors are allowed as long as they are registered in the lobby
13.
Does the public zone (middle yard) have a time schedule?
Open until 11:00pm
14.
Does the hotel offer laundry services?
Yes we provide laundry service but for an additional fee
15.
Does the tv come with any subscription services (Netflix, HBO…)?
Netflix and cable are included
16.
What services does the hotel include?
We count with security guard additionally CCTV (Closed Circuit Television) and cleaning services
17.
I would like a room with a balcony or a yard zone, are there any options?
Yes, we have one of our special rooms, the suite 104 and suite 201
18.
How many rooms can I book in one reservation?
You can book all the rooms if you want, as long as long as they are available